Once you have signed on to our webshop, download orders will be available within a short time, often on the same day. Customers abroad please note: In some cases prepayment is required. Please contact the International Customer Service (Phone: +49 30 58885 700-07) for further information. Orders from new customers will be manually processed. This means it may take up to a day to get your document ready for download. 

You will be notified by e-mail when your item is ready for downloading.

Log on to Dinmedia.de to access your download(s).  New customers will receive their user name and password in a separate e-mail. Access your downloads via the link "downloads ordered". Downloads are available at Dinmedia.de for 35 days.